FAMECS complies with applicable laws and regulations, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, and establishes and adheres to the following privacy policy to protect users' privacy and rights. This policy will be announced via a notice on the FAMECS homepage. (http://www.famecs.com), and any changes will be announced in advance.
FAMECS uses the personal data it collects for the following purposes
The following personal information is collected for membership and service usage, and passwords are securely encrypted (hashed) and stored.
| Service name | Personal information we collect |
|---|---|
| Sign up | [Required information] Username, password, email, mobile phone number (CI/DI), carrier information [Optional information] Name, company name, department name, address |
| Product inquiries, A/S inquiries, other inquiries, product improvement suggestions, quote inquiries, complaint reports | [Required information] ID, inquiry type, subject, content, phone number [Optional information] Selected product |
| Schedule a remote support consultation | [Required information] ID, consultation type, phone number, cell phone number (CI/DI), carrier information, email address, consultation content, current time, consultation appointment time [Optional information] Name, product information, workplace information |
| Request a catalog | [Required information] ID, inquiry type, subject, content, address, catalog type [Optional information] Product selection |
| Download the archive | [Required Information] ID |
FAMECS obtains your consent before collecting personal data and may automatically collect data such as your IP address, cookies, and device information while you use the website and services.
Personal information will be promptly destroyed once its intended purpose has been fulfilled, but may be retained for a specified period in accordance with applicable laws.
FAMECS outsources certain tasks to external companies for service provision, and we oversee and regulate their operations to ensure secure processing of personal data.
| Data controllers | Outsourcing Purpose and Content | Consignment items | Retention and Usage Period |
|---|---|---|---|
| NICE Assessment Information㈜ | Real name verification, identity verification | Member ID, mobile phone number (CI/DI), carrier information | Retained and used until the purpose is fulfilled |
| Dow Technology | Send automated emails | Member ID, email address | Retained and used until the purpose is fulfilled |
- FAMECS does not transfer personal information outside the country.
As a general rule, FAMECS does not provide your personal information to third parties, except as required by law or with prior consent.
Once its intended purpose has been fulfilled, personal information is securely destroyed in compliance with applicable laws and internal policies.
The customer may exercise the following rights as the information subject
You may request access to, correction of, deletion of, or suspension of processing for your personal information. For specific methods and procedures, please refer to the detailed information on the homepage or contact the designated personal information protection officer below.
FAMECS generally does not collect personal information from children under the age of 14, except when necessary and with the consent of their legal representative.
FAMECS has multiple safeguards in place to protect your personal information.
FAMECS uses cookies to enhance user experience and improve services, and you can adjust your cookie settings in your browser.
You can choose to accept all cookies, confirm each time a cookie is saved, or refuse to save all cookies by selecting the options in your web browser.
- How to reject cookie settings
FAMECS will not send commercial information for profit without your prior consent.
| Privacy Officer | Privacy Manager | Privacy Officer | Website admin |
|---|---|---|---|
|
Name : Baekcheol Yang Job Title : Head of Administration |
Name Song Myung Kwon Job Title : General Manager of Business Support |
Full Name Son Sung Job Title : Human Resources |
Full Name Kim Jeong Dae Job Title : System Manager |
|
Tel : 055-388-9490 Email : info@famecs.co.kr |
|||
| Relevant Organizations | Phone number / website |
|---|---|
| Korea Internet & Security Agency Personal Information Infringement Report Center | 118, http://privacy.kisa.or.kr |
| Privacy Commissioner | 118, www.pipc.go.kr |
| Information Security Mark Certification Council | 02-550-9531~2, www.eprivacy.or.kr |
| Advanced Criminal Investigation Division, Supreme Prosecutor's Office | 02-3480-2000, www.spo.go.kr |
| National Police Agency Cyber Safety Bureau | 182, http://cyberbureau.police.go.kr |
| Cyber Police Agency | 182, www.police.go.kr |
This policy was originally established on April 1, 2019, and was last revised and implemented on May 20, 2025.
Changes to laws and internal policies will be announced at least 7 days in advance, and user consent will be obtained if necessary.
Privacy Policy Version : V1.2
Effective Date : May 20, 2025
See the previous personal information handling policy : V1.1